sixe6 Privacy Policy

2 Types of Information Collected

The following categories of information may be collected on the sixe6 platform to manage your account, improve services, and ensure security:

2.1 Identity Information

• Full name (in Bengali or English)
• Date of birth (for age verification)
• National ID card number or passport details
• Residential address

2.2 Contact Information

• Email address
• Mobile phone number

2.3 Financial Information

• bKash, Nagad, Rocket, or Upay account details (for transaction processing only)
• Deposit and withdrawal history
• Transaction amounts and dates

2.4 Technical and Usage Information

• IP address and device information
• Browser type and version
• Platform access times and session details
• Gaming activity and betting history
• Preferred games and settings

3 How Information Is Collected

sixe6 collects information in the following ways:

3.1 Information Provided Directly

You provide this information yourself when you create an account, complete identity verification (KYC), deposit or withdraw funds, contact the support team, or take part in promotional offers.

3.2 Automatically Collected Information

When you visit or use our platform, certain information is collected automatically through cookies, log files, and similar technologies. This includes your device information, IP address, and the nature of your activity on the platform.

3.3 Information Received from Third Parties

Necessary information may be verified through identity verification agencies, payment processing companies, and fraud prevention services.

4 Purpose of Using Information

sixe6 uses collected information for the following legitimate purposes:

• Account Management: To create, verify, and maintain your account.
• Service Delivery: To operate betting, gaming, and payment services smoothly.
• Identity Verification: To confirm age and identity and to prevent fraudulent activity.
• Financial Transaction Processing: To handle deposits, withdrawals, and bonus payments.
• Customer Support: To resolve your inquiries and complaints promptly.
• Security and Compliance: To comply with anti-money laundering (AML) regulations and to monitor suspicious activity.
• Service Improvement: To analyse user experience and further improve the platform.
• Promotional Communication: To inform you about special offers and updates based on your consent.
• Responsible Gaming: To take necessary steps to prevent excessive gaming.

5 Sharing Information with Third Parties

sixe6 does not sell, rent, or transfer your personal information to third parties for commercial purposes. However, information may be shared in the following limited circumstances:

5.1 Service Providers

Necessary information may be shared with trusted third parties that assist with payment processing, identity verification, technology infrastructure, and fraud prevention. These organisations are required to use the information only for the specified service.

5.2 Legal Requirements

Information may be disclosed in response to court orders, directions from regulatory authorities, or applicable legal obligations.

5.3 Game Providers

Minimum necessary information is shared with game providers such as Pragmatic Play, Evolution Gaming, PG Soft, JILI, Spribe, Ezugi, Microgaming, and NetEnt to ensure fair gameplay on their platforms.

5.4 Business Transfers

User information may be transferred in the event of a company merger, acquisition, or other corporate change. You will be notified in advance in such cases.

6 Cookies and Tracking Technologies

The sixe6 platform uses cookies and similar technologies that improve your browsing experience and keep important functionality active.

6.1 Types of Cookies

• Essential Cookies: Indispensable for maintaining login sessions and operating core services.
• Functional Cookies: For remembering your preferences, language settings, and previous activity.
• Analytics Cookies: For reviewing platform usage and improving services.

6.2 Cookie Controls

You can disable cookies by changing your browser settings. However, this may limit some platform functionality and login sessions may not be maintained.

7 Data Security Measures

sixe6 has adopted industry-standard technical and administrative measures to protect your personal information:

• SSL Encryption: All data transmitted on the platform is encrypted using SSL/TLS technology.
• Secure Servers: Data is stored in secured data centres where unauthorised access is prohibited.
• Access Controls: Only authorised sixe6 staff can view user information for specific required purposes.
• Two-Factor Authentication: Two-factor authentication (2FA) is available as an additional security layer for your account.
• Regular Security Reviews: Platform security is tested and updated on a regular basis.
• Data Minimisation: No information unnecessary for the service is collected.

Although we make every effort to protect your data, transmitting information over the internet is not entirely secure. It is therefore important to keep your account password confidential and to change it regularly.

8 Data Retention Period

sixe6 retains your personal information only for as long as necessary. The retention period is determined based on the following factors:

• Information required to provide the service is retained for as long as the account remains active.
• Financial transaction data is retained in accordance with applicable legal time limits.
• Certain information is kept for a defined period to meet legal obligations.
• Even after an account is closed, some information may be retained for fraud prevention and legal purposes.

At the end of the defined period, information is securely deleted or anonymised.

9 User Rights

As a sixe6 user, you have the following rights:

9.1 Right to Access

You can request details of the personal information we hold about you and how it is being used.

9.2 Right to Rectification

If any information stored in your account is incorrect or outdated, you can request that it be corrected.

9.3 Right to Erasure

In certain circumstances you can request deletion of your personal information. However, some information may not be erasable due to legal or regulatory obligations.

9.4 Right to Object to Processing

You have the right to object to the processing of your information for marketing communications or other specific purposes.

9.5 How to Exercise Your Rights

To exercise any of your rights, contact our support team via 24/7 live chat or by email. We will process your request within a reasonable time after receipt.

10 Privacy of Minors

The sixe6 platform operates for persons aged 21 or older only. We do not knowingly collect personal information from any person under the age of 21.

Age is verified at the time of registration, and if any user is found to be below the minimum age requirement, their account is immediately closed and all related information is securely deleted.

If you believe that a minor is using this platform, please notify our support team immediately.

11 Changes to the Policy

sixe6 reserves the right to amend or update this privacy policy as needed. If any significant changes are made, we will notify you in the following ways:

• Sending a notification to your registered email address.
• Displaying a notification of the updated policy when you log in to the platform.
• Updating the "Last Updated" date at the top of this page.

If you continue using the platform after changes are made, you are considered to have accepted the updated policy. You are therefore advised to visit this page regularly.